This month has been all about handovers. I’m going to become Head of Product for the NHS App on an interim basis at the end of August. The current Head of Product, Barry, is leaving, and I’ll be attempting to fill his size-13s until a permanent replacement can be found. Taking on …

This month I reviewed the list of NHS.UK products, refreshed the roadmap for the NHS website, and completed some research into how different parts of the sub-directorate manage front doors and portfolio-level prioritisation. Product catalogue It was time this month to review the list of NHS.UK …

This month — when I haven’t been off work with bank holidays or annual leave — I’ve been looking at roadmaps, front doors and prioritisation. Primary care recovery plan The NHS produces a lot of strategies and plans. …

I had a bunch of time off over April to spend time with family and friends. When I was at work though, I had a quite a varied month of different activities. Future ownership of APIs For a long time NHS.UK has operated its own API management platform and developer website. We’re now migrating…

This month I wrapped up some work on roadmaps (for now) and got involved in the future organisational design of one bit of the new NHS England. Roadmap We published the new NHS website roadmap and I wrote a post about how we did it. As mentioned in that post, we’re…

We just published a new roadmap for the NHS website. This is the result of several months’ work to decide what we will (and won’t) do to meet user needs and organisational goals on the UK’s biggest health website. We made significant changes to how we created and presented the…

February was full of uncertainty. Not in a bad way, and charting a path through uncertainty is something I quite enjoy doing. I was able to get further in some areas than others. Roadmaps Once again, I spent a lot of time thinking about roadmaps and helping to coordinate product managers…

This was a better month than last month. Roadmaps I’ve spent a lot of January helping product managers, teams and leaders to pull together a roadmap for the NHS website and NHS App to illustrate our plans for 2023/24. …

At NHS Digital we’ve recently put in place a new front door process for the national digital channels (NDCs): nhs.uk, NHS App and NHS login. This process is designed to handle the large volume of requests for the channels that come from national and regional stakeholders. …