My team and I look after the website’s COVID hub. We provide users with the information they need and we signpost them to COVID-19 services when they need them. Here’s what happened on nhs.uk in response to COVID-19 in March and April 2022. This bumper blog post covers 2 months…

My team and I look after the website’s COVID hub. We provide users with the information they need and we signpost them to COVID-19 services when they need them. Here’s what happened on nhs.uk in response to COVID-19 in February 2022. The month in numbers On average, there were about 1.1 million visits a…

My team and I look after the website’s COVID hub. We provide users with the information they need and we signpost them to COVID-19 services when they need them. Here’s what happened on nhs.uk in response to COVID-19 in January 2022. This month was kind of quiet so we got…

My team and I look after the website’s COVID hub. We provide users with the information they need and we signpost them to COVID-19 services when they need them. Here’s what happened on nhs.uk in response to COVID-19 in December 2021. This month we have mostly been working on COVID…

This is the third of what I can now confidently say is a monthly series of blog posts outlining what’s happening on nhs.uk in response to COVID-19. I’m the product manager on the NHS website’s COVID Team. We look after the website’s COVID hub. …

This is the second of what is (tentatively) a monthly series of blog posts outlining what’s happening on nhs.uk in response to COVID-19. I’m the product manager on the NHS website’s COVID Team. We look after the website’s COVID hub. …

This is the first of what I intend to be a monthly series of blog posts outlining what’s happening on nhs.uk in response to COVID-19. I’m the product manager on the NHS website’s COVID Team. We look after the website’s COVID hub. …

Like many people, I have my own working patterns and behaviours. I don’t expect others to operate in the same way. For example, I might send an email or a Slack message early in the morning or late at night, but I don’t expect a response outside ‘office hours’. Some…

This was the week of the Big Public Sector Accessibility Deadline. New public sector websites have had to meet WCAG 2.1 AA standard and publish an accessibility statement for the past 2 years (we’ve all been doing this, right?) but now the standard applies to older sites. …